Availability confirmation
Because the site is enquiry-led, product availability and dispatch timing are confirmed before an order is finalised.
Domestic delivery
Delivery time depends on product readiness, destination and courier service. Share your postal code during enquiry for a realistic estimate.
International delivery
International enquiries are reviewed for destination, carrier options, customs documentation and applicable duties or taxes.
Returns
Final return eligibility should depend on product type, condition, whether it was customised, and your published store policy.
Bespoke exclusions
Customised or made-to-order pieces are generally handled differently from standard catalogue pieces. State your final policy clearly before accepting payment.