01Do you ship internationally?+
We handle international enquiries case by case. Contact the team with your destination and the pieces you are considering.
02Can I request custom sizing or colours?+
Yes, where the design and craft allow it. Bespoke requests are confirmed only after feasibility, material and lead-time review.
03Why is cart disabled?+
The current experience is enquiry-led so we can assist with availability, sizing and delivery before purchase. Commerce can be enabled later without rebuilding the catalogue.
04How should handcrafted pieces be stored?+
Keep them clean, dry, breathable and away from prolonged direct light. The Care Guide contains more material-specific advice.
05Can I send a product screenshot on WhatsApp?+
Yes. Product links or screenshots plus size, colour preference and delivery location help us reply faster.
06Do you offer gifting assistance?+
Yes. Tell us the recipient, occasion, budget direction and destination and we can suggest a tighter edit.